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We are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practice and complex legislative changes so that they can offer you the best advice.

We are also backed by a Client Money Protection scheme which guarantees that your money is protected. For a copy of our Client Money Certificate click here and to view details of the Propertymark Client Money Handling information and Conduct and Membership Rules, click here .

Our in-house complaints procedures